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WE DO A LOT... COMMUNICATIONS, MARKETING STRATEGY, MEDIA RELATIONS, CONTENT MARKETING, SOCIAL MEDIA & DIGITAL MARKETING, to name a few.

We work closely with the world’s most progressive, ambitious companies to build bespoke campaigns that deliver on their largest business goals and solve their greatest challenges. 

the stories behind the stories

Our expectations are way higher than yours. With decades of experience under our belts, we know what works, what doesn’t, and we deliver for our clients. Don’t worry, we’ll get you there.

what3words

Company Goal: ///redraw.global.maps

Clarity’s Challenge: Help Airbnb Rent a Reindeer

How do you Airbnb a remote yurt in Mongolia that moves multiple times a year, has no street address, and and is only accessible after a 3 day trek via reindeer? No, this isn’t some horrific future SAT question – this was an actual challenge posed by Airbnb as they searched for the next great adventure travel experience. Thankfully, what3words was the only tech startup in the world capable of answering that challenge. Using their global addressing system that divides earth into 57 trillion 3m x 3m squares, each with its own 3-word address, what3words unlocked an entirely new adventure travel experience for millions of Airbnb users practically overnight.

Now comes Clarity’s (arguably) more difficult challenge: how do you get travel writers, whose technology coverage doesn’t go much deeper than “10 best action cameras for your next vacation,” to care about the deeply technical problem of creating a new, geocoded, addressing system?

While we’d love to say we dropped a bunch of reporters in the woods of Mongolia with food, water and a compass (we’ll do that next time), our strategy for this campaign came down to good, old-fashioned storytelling and a hefty dose of grit.

We saw the Airbnb news not just as an opportunity to tell the story of remote global addressing, but also the explosion of adventure travel across Airbnb, the need for sustainable tourism, and how what3words helped preserve these people’s traditional ways of life. As a result, we garnered attention across travel media, both in the US and internationally.

We also leveraged the Airbnb news to meet with some of the world’s top technology press in different verticals critical to the what3words mission: automotive, smart cities, industrial logistics and more.

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Entrupy

Company Goal: Use AI to protect brands, spot knock-offs

Clarity’s Challenge: Establish a brand with “no substitutes”

AI-based product authentication technology provider Entrupy was a veritable unknown when they enlisted Clarity to officially launch the company as they closed their series A funding round. The founding team of technologists and mathematicians looked to us to build their profile from the ground up and achieve objectives including:

  • Educate the market on the problem (counterfeiting) and establish Entrupy as the only scalable, objective solution
  • Raise awareness of the company among global media, marketplaces and secondary resellers
  • Establish a reputation for innovation in machine learning and its application for societal issues
  • Position for expansion into new markets and product lines
  • Drive business growth worldwide

Clarity worked closely with the company to develop messages that conveyed the complex technical solution and its value proposition in a manner that can be understood by retail and mainstream audiences as well as those in technology circles. We crafted positioning that was equally relevant to a single pawn shop owner and a multinational marketplace and executed on a communications plan that incorporated media and industry relations, content development, event participation and industry recognition/awards.

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Wagestream

Company Goal: End workplace debt

Clarity’s Challenge: Trumpet the death of payday loans

For many Britons, falling back on payday loans in a bid to keep their family financially afloat until payday, has become a grim reality. Yet many companies that issue these loans apply crippling interest rates, which in some instances can plunge individuals deeper into debt.

Innovative startup Wagestream is tackling the payday poverty cycle by allowing people to access a set percentage of their wages ahead of payday so they don’t need to resort to high interest loans or credit.

Wagestream tasked Clarity with highlighting the negative impact of payday loans and presenting Wagestream as tech-driven, socially impactful solution. The company wanted to move quickly as a host of rivals from both the UK and the US were planning to offer similar services.

Clarity kicked off the campaign with a high impact visual stunt. We created a funeral for payday loans. The images from the stunt were used widely across the media – including BBC, The Independent and The Guardian – to illustrate not just Wagestream’s proposition but also stories about the fall of payday loans companies in TechWorld and the BBC.

Following the stunt Clarity secured an exclusive with The Sunday Times which profiled the company and looked at the wider issues that Wagestream was seeking to address. This helped to establish Peter Briffett the co founder and CEO as a key voice not just on the fight against payday loans but more broadly on the impact of debt, as well as ‘financial education’ and ‘financial wellness.’

The momentum continued at the end of 2018 with a survey about the cost of Christmas which was featured in popular UK tabloid The Sun. Other findings from the survey were used as a ‘January Financial Hangover’ story featured in the Daily Express, The Independent, The Guardian and Forbes.

Wagestream has now established itself as the market leader in the UK and has become the first port of call for comments about payday poverty, flexible pay and workplace debt.

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Looker

Company Goal: Create a single source of truth in data

Clarity’s Challenge: Launch the Sequel to SQL

Once upon a time Looker, now valued at over $1.6 Billion with offices in New York, London, and San Francisco (just like us – minus the $1.6 Billion), was a tiny stealth startup out of Santa Cruz with the incredibly geeky dream of teaching the world to speak a new query language: LookML.

Armed with a great product, $2m in seed funding and about 20 small(ish) customers, Looker wanted to make a big impact out of the gate. Unfortunately, telling reporters in 2013 that you’ve created a new product that will simplify and democratize business intelligence was akin to a 10 year old Elon Musk saying he will land on Mars someday – “sure you will, kid.”

Looker needed a strategy that fought for credibility and took nothing for granted. No one was going to instantly recognize their value, and $2m in funding just wasn’t going to be enough to win the day. The Clarity team developed a strategy that focused heavily on the credibility of the company’s founder, Lloyd Tabb, and the problems that existed in business intelligence, rather than a dry laundry list of Looker’s benefits.

We didn’t take the easy route, but we knew we needed to elevate the message in order to get Looker the attention it deserved. We invested heavily in media training to craft the right message and sat Lloyd down with reporters from the most technical B2B publications in the world to make sure our message was battle-tested.

As a result, the launch of Looker generated significant demand for the previously-unknown upstart that would later take over the BI world. Clarity continued our work with Looker for a number of subsequent announcements and played a critical early role in establishing the solid base for future growth.

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Whether it’s building a product or telling a story – we firmly believe the best results come from small, tight-knit teams of experts working closely, quickly, and constantly to solve problems.

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